Orbit DJ Retreats - Terms and conditions

INSURANCE & REFUNDS 

We require travel insurance for all our trips before you travel with us. We don’t offer travel insurance for sale and we cannot advise or recommend any travel insurance providers. You may wish to check with your bank or credit card provider whether you already have an annual policy in place.

If we need to cancel or postpone a trip due to COVID-19 related reasons, you will automatically be booked onto the new dates, but if you cannot attend the new dates, you will be entitled to a full refund.

SAFE PLACE 

Our on-site staff are trained to follow all local government safety protocols, and we are actively monitoring and evolving our solutions to ensure the safety of our travellers and staff. Our partners are equally committed to maintaining high safety protocols, including regular and thorough cleaning of villa rooms, and food and beverage areas.

PRE RETREAT

‍Orbit will update you with detailed emails that share our recommended health and hygiene protocols in accordance with local government guidelines specific to your trip, as well as pre-trip training around how to recognise COVID-19 symptoms to ensure you are as prepared as possible.

UK & SPAIN GOVT INSO

https://www.spth.gob.es/

www.gov.uk/coronavirus

https://www.gov.uk/foreign-travel-advice/spain/coronavirus-

www.gov.uk/foreign-travel-advice


COVID-19 statement 

ORBIT DJ RETREAT ANNOUNCES NEW DATES

Published 11th December 2020

The security, health and safety of you and your friends is always our number one priority.

Orbit takes the same approach when it comes to COVID-19 and have rigorous safety measures on all our trips so you can return to travel safely and concentrate on having a great time.

We maintain the same high standards in the countries we operate in and our trips operate in line with the regulations of local authorities, which we monitor continuously.  Ahead of your trip we will send you clear instructions on how to stay safe every step of the journey, at the villa, in the local area and at the experience our retreats offer.Our first Orbit DJ Retreat of 2020 was due to take place in May around the opening parties and closing retreat was due to take place in October around the closing parties, but the world had other plans for us. Orbit still could have gone ahead in October, however it didn't feel like the responsible thing to do.

Throughout the COVID-19 Pandemic we have been in constant conversation with our resort in Ibiza, monitoring airlines, travel quarantine and monitoring announcements from each relevant governments. Due to the continued travel restrictions, Orbit will now take place from April 25th - 30th in the home of dance music capital of the world, Ibiza.

Orbit launched in 2019 in Ibiza and had plans to take place in unique locations across the world, however right now the focus in towards the opening retreat in Ibiza. Orbit DJ Retreats are immersive and holistic learning experiences for DJs and producers to elevate their skills and knowledge to the next level as a global destination event.After our postponement, Orbit was delighted that the vast majority of customers have decided to take the option of moving their booking. Orbit is continuing to take government and local authority advice in regards to our April retreat which as it stands will continue as planned, however we can assure all existing and any new customers that if due to the global pandemic the retreat is unable to take place in April, then customers money is safe and the option of moving the booking to closing parties around 2021or receiving a refund will be be offered, including our non refundable deposit.

The retreat has also relaxed our payment terms so 40% will be due 2 months prior to April 2021 (February 28th 2021) and remaining 50% will be due until one month before the retreat (28th March 2021) which will hopefully give you guys flexibility you need during this period, post offering all students who couldn’t attend full refunds.Foe the meantime, the team has put together a "directory" of Orbit favourite mentors offering their bespoke and intimate online tutoring sessions. This directory will enable you to contact each of the mentors the retreat works with and speak directly to them about your needs for elevating your music careers. Orbit will not take a commission for these services, therefore prices can remain extremely affordable and the cost of the 1-1 sessions will go directly to the mentors. More details on this to follow in the coming days.All current bookings on instalments will have their payment periods extended, and monthly payments amounts will be reduced automatically. If you have any questions about the changes or retreat program, please get in contact with us at info@orbitdjretreats.com