INSURANCE & REFUNDS
We require travel insurance for all our trips before you travel with us. We don’t offer travel insurance for sale and we cannot advise or recommend any travel insurance providers. You may wish to check with your bank or credit card provider whether you already have an annual policy in place.
If we need to cancel or postpone a trip due to COVID-19 related reasons, you will automatically be booked onto the new dates, but if you cannot attend the new dates, you will be entitled to a full refund.
SAFE PLACE
Our on-site staff are trained to follow all local government safety protocols, and we are actively monitoring and evolving our solutions to ensure the safety of our travellers and staff. Our partners are equally committed to maintaining high safety protocols, including regular and thorough cleaning of villa rooms, and food and beverage areas.
PRE RETREAT
Orbit will update you with detailed emails that share our recommended health and hygiene protocols in accordance with local government guidelines specific to your trip, as well as pre-trip training around how to recognise COVID-19 symptoms to ensure you are as prepared as possible.
UK & SPAIN GOVT INSO
https://www.gov.uk/foreign-travel-advice/spain/coronavirus-
www.gov.uk/foreign-travel-advice
COVID-19 statement
ORBIT DJ RETREAT ANNOUNCES NEW DATES
Published 11th December 2020
The security, health and safety of you and your friends is always our number one priority.
Orbit takes the same approach when it comes to COVID-19 and have rigorous safety measures on all our trips so you can return to travel safely and concentrate on having a great time.
We maintain the same high standards in the countries we operate in and our trips operate in line with the regulations of local authorities, which we monitor continuously. Ahead of your trip we will send you clear instructions on how to stay safe every step of the journey, at the villa, in the local area and at the experience our retreats offer. Our first Orbit DJ Retreat of 2020 was due to take place in May around the opening parties and closing retreat was due to take place in October around the closing parties, but the world had other plans for us. Orbit still could have gone ahead in October, however it didn't feel like the responsible thing to do.
Throughout the COVID-19 Pandemic we have been in constant conversation with our resort in Ibiza, monitoring airlines, travel quarantine and monitoring announcements from each relevant governments. Due to the continued travel restrictions, Orbit will now take place from April 25th - 30th in the home of dance music capital of the world, Ibiza.
Orbit launched in 2019 in Ibiza and had plans to take place in unique locations across the world, however right now the focus in towards the opening retreat in Ibiza. Orbit DJ Retreats are immersive and holistic learning experiences for DJs and producers to elevate their skills and knowledge to the next level as a global destination event.After our postponement, Orbit was delighted that the vast majority of customers have decided to take the option of moving their booking. Orbit is continuing to take government and local authority advice in regards to our April retreat which as it stands will continue as planned, however we can assure all existing and any new customers that if due to the global pandemic the retreat is unable to take place in April, then customers money is safe and the option of moving the booking to closing parties around 2021or receiving a refund will be be offered, including our non refundable deposit.